Security & Compliance

How we keep your documents and signatures safe and legally compliant

Security is our top priority

At DocumentsScanned, we understand that document security is non-negotiable. That's why we've built our platform from the ground up with security as the foundation.

Our comprehensive security infrastructure protects your documents throughout their entire lifecycle - from upload and signing to storage and retrieval. We implement industry-leading standards and protocols to ensure your sensitive information remains protected at all times.

Our security practices are regularly audited by independent third parties to ensure we maintain the highest levels of protection for your data.

256-bit Encryption

Bank-level security for all data

SOC 2 Compliant

Independently audited security

Advanced Access Controls

Role-based permissions and MFA

Our Security Measures

How we protect your documents and data

Data Encryption

All data is encrypted both in transit and at rest:

  • TLS 1.2+ for all data in transit
  • AES-256 encryption for data at rest
  • Encrypted database backups
  • Secure key management systems

Authentication

We implement multiple layers of authentication:

  • Multi-factor authentication
  • Strong password requirements
  • Biometric authentication options
  • Identity verification for key actions
  • Single Sign-On (SSO) support

Infrastructure Security

Our infrastructure is built on secure foundations:

  • Tier III+ data centers
  • Redundant power and cooling
  • 24/7 monitoring and incident response
  • Regular penetration testing
  • DDoS protection

Access Controls

Strict access control policies protect your data:

  • Role-based access controls
  • Principle of least privilege
  • Regular access reviews
  • Detailed access logging
  • IP-based restrictions (optional)

Document Integrity

We ensure your documents remain tamper-proof:

  • Digital signature certificates
  • Blockchain-based verification
  • Cryptographic hashing
  • Comprehensive audit trails
  • Tamper-evident seals

Development Practices

Security is built into our development process:

  • Secure development lifecycle
  • Regular security code reviews
  • Automated vulnerability scanning
  • Third-party penetration testing
  • Dependency scanning and updates

Compliance & Certifications

Our platform meets global regulatory requirements for electronic signatures

Global E-Signature Compliance

Our platform is designed to meet the legal requirements for electronic signatures worldwide:

ESIGN Act

United States

eIDAS

European Union

UETA

United States

ETA

Canada

Our legal experts continuously monitor regulatory changes to ensure our platform remains compliant with evolving global requirements.

Security Certifications & Compliance

We maintain the following certifications and compliance standards:

  • SOC 2 Type II

    Certified security, availability, and confidentiality controls

  • GDPR Compliant

    Full compliance with European data protection regulations

  • CCPA Compliant

    California Consumer Privacy Act compliance

  • ISO 27001

    International standard for information security management

Security FAQs

Common questions about our security measures

Your data is stored in SOC 2 Type II certified data centers with multiple geographic regions available. We utilize redundant storage systems to ensure high availability and data durability. All customer data is logically separated and encrypted with unique encryption keys.

We implement multiple layers of security to protect against unauthorized access. This includes multi-factor authentication, role-based access controls, and detailed access logging. We also conduct regular security assessments and penetration testing to identify and address potential vulnerabilities.

We have a comprehensive incident response plan in place. In the unlikely event of a security breach, our security team will immediately take action to contain the breach, investigate its cause, and implement remediation measures. We will notify affected customers in accordance with applicable laws and regulations, providing transparent information about the breach and our response.

Yes, our e-signatures are designed to be legally binding in compliance with major e-signature laws worldwide, including the ESIGN Act (US), eIDAS (EU), and similar regulations in other countries. We provide comprehensive audit trails and certificate of completion that capture the entire signing process, enhancing the legal validity of signed documents.

Document retention periods vary by plan. Basic plans include 30 days of storage, Professional plans include 1 year, and Enterprise plans include unlimited storage. Custom retention policies can be configured for enterprise customers. All documents are securely deleted at the end of their retention period, with the option to download or transfer documents before deletion.

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