Last Updated: January 15, 2023
Welcome to DocumentsScanned.com. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
This privacy policy applies to all users of our website and services, regardless of location. By using our website or services, you acknowledge that you have read and understood this privacy policy.
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
Includes first name, last name, username or similar identifier, title.
Includes email address, telephone numbers, billing address, delivery address.
Includes payment card details for subscription payments. Note that we do not store complete payment card information on our servers. Payment processing is handled by secure third-party payment processors.
Includes details about payments to and from you and details of services you have purchased from us.
Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
Includes information about how you use our website and services.
Includes the contents of documents that you upload to our service for signing, as well as signature information and audit trails associated with those documents.
We use different methods to collect data from and about you including through:
You may give us your identity, contact, and financial data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
We may receive personal data about you from various third parties and public sources, such as analytics providers, advertising networks, and search information providers.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
We have set out below a description of all the ways we plan to use your personal data:
We use your identity and contact data to process and manage your account registration.
We use your identity, contact, financial, transaction, and document data to:
We use your identity, contact, profile, and usage data to:
We use your identity, contact, and technical data for administration, troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data.
We use your identity, contact, profile, usage, and technical data to deliver relevant content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
We may share your personal data with the parties set out below for the purposes described in Section 4:
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We may transfer your personal data to countries outside the country in which you reside. Whenever we transfer your personal data out of your country, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards.
For transfers to countries not deemed to provide an adequate level of data protection, we may use specific contracts approved by the European Commission, which give personal data the same protection it has in Europe. We may also rely on other transfer mechanisms such as the EU-US Privacy Shield for transfers to the United States, where applicable.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
For detailed information about our security measures, please visit our Security page.
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Document data is retained according to the retention periods specified in your subscription plan:
Account data is retained for as long as you maintain an active account, and for a period of time afterward as required by law or for legitimate business purposes.
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
If you wish to exercise any of these rights, please contact us using the details provided in Section 12.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or if you have made a number of requests. In this case, we will notify you and keep you updated.
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
We use the following cookies:
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this policy.
You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
If you have any questions about this privacy policy or our privacy practices, please contact us:
You have the right to make a complaint at any time to the supervisory authority for data protection issues in your country. We would, however, appreciate the chance to deal with your concerns before you approach the supervisory authority, so please contact us in the first instance.